FAQ

Arena Grand Kažela Campsite is located at Kapovica 350, 52203 Medulin, Croatia. You can contact the campsite by phone at +385 52 577 277 or by email at arenakazela@arenacampsites.com.

Check-in at Arena Grand Kažela Campsite is from 4:00 pm, and check-out is by 10:00 am.

Early check-in before 4:00 pm may be possible but cannot be guaranteed. If you arrive early, please ask at reception to check availability.

Yes. Arena Grand Kažela Campsite is a family-friendly campsite welcoming children of all ages, with pools, a kids club, animation programmes and direct access to Bijeca Beach.

There is no minimum age requirement for check-in, but all guests under 18 must be accompanied by an adult.

Staff speak Croatian, English, German, and Italian.

Yes. Arena Grand Kažela Campsite is a dog-friendly campsite. Pet conditions and any applicable fees are available when booking or by contacting the campsite directly.

Smoking is permitted in all outdoor areas of Arena Grand Kažela Campsite.

Yes. Free parking is available for all guests at Arena Grand Kažela Campsite. Electric vehicle charging is also available at an additional charge, payable at the charging point via QR code or app.

Yes. Free Wi-Fi is available for all guests at Arena Grand Kažela Campsite.

Arena Grand Kažela Campsite has some facilities and pitches accessible to guests with reduced mobility, provided they are travelling with a support companion. Please contact the campsite in advance to discuss specific requirements.

Arena Grand Kažela is a large seaside campsite in Medulin, Istria, Croatia, offering pitches for tents, caravans and motorhomes across multiple categories, with two outdoor pools, direct access to Bijeca sandy beach, a kids club and a wide range of activities.

Arena Grand Kažela Campsite operates seasonally, typically from spring to autumn. Please check the official website for current opening dates.

Yes. Arena Grand Kažela Campsite accommodates tents, caravans and motorhomes across multiple pitch categories including Standard, Superior, Premium, Luxury, Deluxe and sea-view options.

Arena Grand Kažela Campsite is located in Medulin, a coastal town approximately 9 km south of Pula in Istria, Croatia.

You can book a pitch at Arena Grand Kažela Campsite directly through the official Arena Collection website. With a credit card, select your pitch and complete the booking online - payment is due on arrival. Without a credit card, contact the campsite to arrange a bank transfer deposit of one third of the total amount. The remaining balance is paid on arrival. Bank transfer bookings require at least five days before arrival.

Arena Grand Kažela Campsite accepts cash and major credit cards. Payment is required upon arrival.

Payment is required upon arrival, in cash or by credit card.

First check your spam or junk folder. If the confirmation is not there, it is possible your email address was entered incorrectly during booking. Contact the campsite to verify your reservation.

Yes. Without a credit card, you can book by paying a deposit of 30% of the total amount via bank transfer. The remaining balance is paid on arrival. Please contact the campsite to arrange this.

Yes. Business invoices can be issued in your company's name. Please request this on arrival and bring your company's VAT number, name and address, as invoices cannot be amended after issue.

Your booking details are in your confirmation email. If you cannot find it, check your spam folder. Contact the campsite if you need further assistance.

Yes. Use the link at the bottom of your booking confirmation to modify or cancel your reservation. If the system does not allow cancellation, you are past the free cancellation deadline equivalent to three nights' stay.

Yes. Special offers and seasonal deals for Arena Grand Kažela Campsite are available on the Arena Collection Special Offers page.

Yes. Guests can join the Arena Rewards loyalty programme to earn benefits on stays across Arena Collection properties.

No. The tourist tax is included in the price of stay at Arena Grand Kažela Campsite.

Cancellations can be made via the link in your booking confirmation. Free cancellation is available up to a deadline equivalent to three nights' stay. After this point, a charge equal to one night's stay applies.

Yes. An ATM is available on site at Arena Grand Kažela Campsite.

The official currency at Arena Grand Kažela Campsite is the Euro (€).

Booking directly through the official Arena Collection website may provide exclusive offers, flexible conditions and Arena Rewards member benefits.

Minimum stay requirements may apply during peak season. Please check the booking conditions for your selected dates.

Arena Grand Kažela Campsite offers the following pitch types: Standard, Superior, Premium, Luxury, Deluxe, Luxury First Row to the Sea, Deluxe Plus and Deluxe with Panoramic Sea View.

Yes. Some pitches at Arena Grand Kažela Campsite are accessible to guests with reduced mobility, provided they are travelling with a support companion. Please contact the campsite in advance to arrange the most suitable pitch.

Yes. Laundry washing machines are available on site. Guests can obtain tokens at the reception desk. Additional charges apply.

Electric hook-up is available on many pitch categories. Please select an electricity-equipped pitch when booking.

Yes. Arena Grand Kažela Campsite has sanitary blocks with toilets, showers and washing facilities across the site.

Arena Grand Kažela Campsite has a number of on-site dining options including restaurants and bars. For the full list and current details, please visit the Arena Grand Kažela website.

Opening hours for the restaurants and bars vary by season. For current hours please contact the campsite reception.

No. Breakfast is not included with a campsite pitch stay. On-site restaurants and bars are available for meals during your stay.

Yes. Vegetarian and vegan meal options are available at the on-site restaurants.

Yes. Gluten-free meals can be prepared with advance notice. Please inform the campsite before your arrival.

Yes. The on-site restaurants and bars welcome walk-in guests.

Yes. Children's menus are available at the on-site restaurants.

On-site shopping facilities are available at Arena Grand Kažela Campsite. Please check the campsite website or contact reception for current details.

Barbecues and cooking at pitches may be permitted. Please check the campsite rules at reception upon arrival.

Arena Grand Kažela Campsite can be reached from Pula Airport by rental car, taxi (approximately 20 minutes, around €25-€30) or public bus to Medulin with a short walk to the campsite.

Arena Grand Kažela Campsite is approximately 9 km from Pula city centre, accessible by public bus, taxi or car.

Yes. Arena Grand Kažela Campsite is located next to Bijeca Beach, one of the most popular sandy beaches in the Medulin area.

Arena Grand Kažela Campsite is a 10-minute walk from Medulin town centre, with shopping, restaurants, bars and local attractions. Pula city centre and the Pula Arena are approximately 9 km away.

Arena Grand Kažela Campsite does not offer a dedicated airport shuttle. From Pula Airport you can travel by taxi (approximately 20 minutes, €25–€30), public bus to Medulin town centre with a short walk to the campsite, or rental car.

Yes. Car rental can be arranged at the campsite reception desk.

Yes. Public buses run frequently from a stop close to the campsite, connecting Arena Grand Kažela to Medulin town centre, Pula and surrounding areas.

Yes. Arena Grand Kažela Campsite is located in Medulin, a coastal town approximately 9 km south of Pula on the southern tip of the Istrian peninsula.

Yes. Complimentary parking is available for all guests at Arena Grand Kažela Campsite.

Yes. Medulin town centre is approximately a 10-minute walk from the campsite, with shops, restaurants and local attractions.

Yes. Arena Grand Kažela Campsite has two outdoor freshwater pools: a central activity pool with a children's area (600 m²) and an Infinity pool (400 m²). Both pools are open from 10:00 am to 7:00 pm.

No. The outdoor pools at Arena Grand Kažela Campsite are not heated.

The pools at Arena Grand Kažela Campsite are filled with fresh water, not seawater.

Yes. The central activity pool at Arena Grand Kažela Campsite includes a dedicated children's area.

Yes. Swimming lessons are available through Artur's Kids Club. For the latest schedule and availability, contact reception upon arrival or visit the nearest Arena Activities point.

Yes. Arena Grand Kažela Campsite offers seasonal animation programmes for adults and children, including thematic events, a kids club (Artur's Kids Club), mini disco and more. Check with reception or the Arena Activities point for the current schedule.

No. Babysitting services are not available at Arena Grand Kažela Campsite.

Yes. An outdoor fitness area is available at Arena Grand Kažela Campsite, featuring an elliptical trainer, chin-up bar, hydraulic rowing trainer, abs bench and upper body pulley equipment. Guests can also access the indoor gym at Park Plaza Belvedere Medulin at an additional charge.

Yes. The outdoor fitness area at Arena Grand Kažela Campsite is included in the stay. Guests can also access the indoor gym at nearby Park Plaza Belvedere Medulin at an additional charge.

The outdoor fitness area at Arena Grand Kažela Campsite is open 24 hours a day. The indoor gym at Park Plaza Belvedere Medulin is open from 8:00 am to 9:00 pm.

No. Personal trainers are not available at Arena Grand Kažela Campsite.

Yes. Tennis courts and table tennis are available near Arena Grand Kažela Campsite at Arena Sport Center Medulin.

Yes. Tennis courts can be booked in advance at Arena Sport Center Medulin.

Tennis equipment is available at an additional charge.

Yes. A water sports centre near Arena Grand Kažela Campsite offers jet skiing, parasailing, pedal boats, banana boat rides and scuba diving.

Yes. Bikes, electric bikes and electric scooters are available to rent at Arena Grand Kažela Campsite.

Bike tours are available subject to availability. For details, check at the nearest Arena Activities animation point.

No. Dedicated bicycle storage is not available at Arena Grand Kažela Campsite.

Yes. A mini-golf course is available at Arena Sport Center Medulin, near Arena Grand Kažela Campsite.

Yes. Mini-golf equipment is included in the price of court rental.

Yes. Excursions and local activities can be booked through AtIstria near the campsite.

Yes. Artur's Kids Club is available at Arena Grand Kažela Campsite, offering activities, swimming lessons and animation programmes for children during the season.