FAQ

Arena Grand Kažela Camping Homes is located at Kapovica 350, 52203 Medulin, Croatia. You can contact the property by phone at +385 52 577 277 or by email at arenakazela@arenacampsites.com.

Check-in at Arena Grand Kažela Camping Homes is from 4:00 pm, and check-out is by 10:00 am. Early check-in may be possible on request, subject to availability.

Early check-in before 4:00 pm may be possible but cannot be guaranteed. If you arrive early, please ask at reception to check availability.

Yes. Arena Grand Kažela Camping Homes welcomes families with children of all ages, with access to two outdoor pools, a kids club, animation programmes and Bijeca sandy beach.

There is no minimum age requirement for check-in, but all guests under 18 must be accompanied by an adult.

Staff speak Croatian, English, German, and Italian.

Yes. Arena Grand Kažela Camping Homes is dog-friendly. Pet conditions and any applicable fees are available when booking or by contacting the property directly.

Yes. Arena Grand Kažela Camping Homes is a 100% non-smoking property.

Yes. Free parking is available for all guests at Arena Grand Kažela Camping Homes. Electric vehicle charging is also available at an additional charge, payable at the charging point via QR code or app.

Yes. Free Wi-Fi is available for all guests at Arena Grand Kažela Camping Homes.

Some facilities at Arena Grand Kažela Camping Homes are accessible to guests with reduced mobility, provided they are travelling with a support companion. Note: the property does not currently offer camping homes specifically designed for reduced mobility. Please contact the property in advance to discuss requirements.

Arena Grand Kažela Camping Homes offers 337 camping home units of different types in Medulin, Istria, including sea-view homes and villas with private pools, with access to shared campsite facilities including two outdoor pools, Bijeca sandy beach and a kids club.

Arena Grand Kažela Campsite offers pitches for tents, caravans and motorhomes. Arena Grand Kažela Camping Homes offers self-contained camping home units, including sea-view homes and villas with private pools, sharing the campsite's facilities.

Arena Grand Kažela Camping Homes operates seasonally, typically from spring to autumn. Please check the official website for current opening dates.

Yes. Selected villa-type camping homes at Arena Grand Kažela Camping Homes include a private pool. Please check the available unit types on the Arena Collection booking page.

You can book a camping home at Arena Grand Kažela Camping Homes directly through the official Arena Collection website. With a credit card, select your home and complete the booking online - payment is due on arrival. Without a credit card, contact the property to arrange a bank transfer deposit of one third of the total amount. The remaining balance is paid on arrival. Bank transfer bookings require at least five days before arrival.

Arena Grand Kažela Camping Homes accepts cash and major credit cards. Payment is required upon arrival.

Payment is required upon arrival, in cash or by credit card.

First check your spam or junk folder. If the confirmation is not there, it is possible your email address was entered incorrectly during booking. Contact the property to verify your reservation.

Yes. Without a credit card, you can book by paying a deposit of 30% of the total amount via bank transfer. The remaining balance is paid on arrival. Please contact the property to arrange this.

Yes. Business invoices can be issued in your company's name. Please request this on arrival and bring your company's VAT number, name and address, as invoices cannot be amended after issue.

Your booking details are in your confirmation email. If you cannot find it, check your spam folder. Contact the property if you need further assistance.

Yes. Use the link at the bottom of your booking confirmation to modify or cancel your reservation. If the system does not allow cancellation, you are past the free cancellation deadline equivalent to three nights' stay.

Yes. Special offers and seasonal deals for Arena Grand Kažela Camping Homes are available on the Arena Collection Special Offers page.

Yes. Guests can join the Arena Rewards loyalty programme to earn benefits on stays across Arena Collection properties.

No. The tourist tax is included in the price of stay at Arena Grand Kažela Camping Homes.

Breakfast and dinner are not included with a stay at Arena Grand Kažela Camping Homes and cannot be added to your booking. Guests can self-cater using the fully equipped kitchen in each camping home, or use the on-site restaurant for lunch and dinner.

Cancellations can be made via the link in your booking confirmation. Free cancellation is available up to a deadline equivalent to three nights' stay. After this point, a charge equal to one night's stay applies.

Yes. An ATM is available on the shared campsite site at Arena Grand Kažela Camping Homes.

The official currency at Arena Grand Kažela Camping Homes is the Euro (€).

Booking directly through the official Arena Collection website may provide exclusive offers, flexible conditions and Arena Rewards member benefits.

Minimum stay requirements may apply during peak season. Please check the booking conditions for your selected dates.

Arena Grand Kažela Camping Homes offers 337 camping home units across different types, including sea-view homes, first-row-to-the-sea options and villas with private pools. Full details and availability are on the Arena Collection booking page.

No. Arena Grand Kažela Camping Homes does not currently offer camping homes specifically designed for guests with reduced mobility. Some shared site facilities may be accessible - please contact the property in advance to discuss specific requirements.

Camping home amenities vary by unit type and are shown during the booking process. All units include a safe deposit box. Amenities typically include a fully equipped kitchen, private bathroom, terrace and Wi-Fi. Villas include a private pool.

Towels are changed every three days and bed linen every seven days. Additional linen changes are available on request at an extra charge.

Yes. Baby cots and extra beds are available, along with feeding chairs, on request.

Baby cots, high chairs and other child-friendly amenities are available on request at Arena Grand Kažela Camping Homes.

Yes. All camping homes at Arena Grand Kažela Camping Homes include a safe deposit box.

Yes. Self-service laundry facilities are available at the shared campsite sanitary block.

Yes. All camping homes at Arena Grand Kažela Camping Homes are fully equipped, including a kitchen for self-catering. Specific amenities vary by home type.

Camping home capacities vary depending on the unit type. Please check the occupancy details shown for each home during the booking process.

Most camping homes include a private terrace or outdoor area. Please check the selected home type during booking for specific details.

Guests at Arena Grand Kažela Camping Homes have access to the shared on-site dining facilities at Arena Grand Kažela Campsite, including restaurants and bars. Camping homes are also fully equipped for self-catering.

Opening hours for the on-site restaurants and bars vary by season. For current hours please contact the property reception or check the Arena Grand Kažela website.

No. Breakfast is not included with a stay at Arena Grand Kažela Camping Homes. Guests can self-cater using the fully equipped kitchen in each camping home, or use the on-site restaurants.

Yes. Vegetarian and vegan meal options are available at the on-site restaurants.

Yes. Gluten-free meals can be prepared with advance notice. Please inform the property before your arrival.

Yes. The on-site restaurants welcome walk-in guests.

Yes. Children's menus are available at the on-site restaurants.

Yes. All camping homes at Arena Grand Kažela Camping Homes are fully equipped with a kitchen, making self-catering a convenient option throughout your stay.

On-site shopping facilities are available at the shared Arena Grand Kažela site. Please check with reception for current details.

Arena Grand Kažela Camping Homes can be reached from Pula Airport by rental car, taxi (approximately 20 minutes, around €25–€30) or public bus to Medulin town centre with a short walk to the property.

Arena Grand Kažela Camping Homes is approximately 9 km from Pula city centre, accessible by public bus, taxi or car.

Yes. Arena Grand Kažela Camping Homes is located next to Bijeca Beach, one of the most popular sandy beaches in the Medulin area.

Arena Grand Kažela Camping Homes is a 10-minute walk from Medulin town centre, with shopping, restaurants and bars. Pula city centre and the Pula Arena are approximately 9 km away.

Yes. Car rental can be arranged at the reception desk of Arena Grand Kažela Camping Homes.

Yes. Public buses run frequently from a stop close to the property, connecting to Medulin town centre, Pula and surrounding areas.

Yes. Arena Grand Kažela Camping Homes is located in Medulin, a coastal town approximately 9 km south of Pula on the southern tip of the Istrian peninsula.

Yes. Complimentary parking is available for all guests at Arena Grand Kažela Camping Homes.

Yes. Medulin town centre is approximately a 10-minute walk from the property, with shops, restaurants and local attractions.

No. Spa or wellness facilities are not available at Arena Grand Kažela Camping Homes.

Yes. Guests at Arena Grand Kažela Camping Homes have access to two outdoor freshwater pools on the shared campsite: a central activity pool with a children's area (600 m²) and an Infinity pool (400 m²). Opening hours vary by season - please check with reception.

No. The outdoor pools are not heated.

The pools are filled with fresh water, not seawater.

Yes. The central activity pool includes a dedicated children's area.

Yes. Swimming lessons are available through Artur's Kids Club at Arena Grand Kažela. For the latest schedule, contact reception upon arrival.

Yes. Seasonal animation programmes are available for adults and children, including thematic events, Artur's Kids Club, mini disco and more. Check with reception or the Arena Activities point for the current schedule.

No. Babysitting services are not available at Arena Grand Kažela Camping Homes.

Yes. Guests at Arena Grand Kažela Camping Homes have access to a shared outdoor fitness area, featuring an elliptical trainer, chin-up bar, hydraulic rowing trainer, abs bench and upper body pulley equipment. Access to the indoor gym at nearby Park Plaza Belvedere Medulin is also available at an additional charge.

Yes. The shared outdoor fitness area is included in the stay. Access to the indoor gym at nearby Park Plaza Belvedere Medulin is available at an additional charge.

The shared outdoor fitness area is open 24 hours a day. The indoor gym at Park Plaza Belvedere Medulin is open from 8:00 am to 9:00 pm.

No. Personal trainers are not available at Arena Grand Kažela Camping Homes.

Yes. Tennis courts and table tennis are available near Arena Grand Kažela Camping Homes at Arena Sport Center Medulin.

Yes. Tennis courts can be booked in advance at Arena Sport Center Medulin.

Tennis equipment is available at an additional charge.

No. Tennis lessons cannot be booked at Arena Sport Center Medulin.

Yes. A water sports centre near Arena Grand Kažela Camping Homes offers jet skiing, parasailing, pedal boats, banana boat rides and scuba diving.

Yes. Bikes, electric bikes and electric scooters are available to rent at Arena Grand Kažela Camping Homes.

Bike tours are available subject to availability. For details, check at the nearest Arena Activities animation point.

No. Dedicated bicycle storage is not available at Arena Grand Kažela Camping Homes.

Yes. A mini-golf course is available at Arena Sport Center Medulin, near Arena Grand Kažela Camping Homes.

Yes. Mini-golf equipment is included in the price of court rental.

Yes. Excursions and local activities can be booked through AtIstria near the property.

Yes. Artur's Kids Club is available to guests at Arena Grand Kažela Camping Homes, offering activities, swimming lessons and animation programmes for children during the season.